The Society Nine team would like to send our thoughts to everyone currently struggling with the impact of the Coronavirus. The safety of our customers and employees will continue to be our number one priority during these times.
Our online store is open and fully operating, and we are taking extraordinary precaution with each order as well as making sure our fulfillment team is set up safely with an orderly structure in place that honors space, distance and hygiene. We are doing this by ensuring the fulfillment team wears gloves in the fulfillment process. We also do a deep clean of the office and warehouse first thing every morning each business day. Additionally, as a team, we are making sure that no more than 1 person at any given time is in our office and warehouse to ensure we are creating as much distance between us as possible. That means that we are cycling in shifts between office and work from home to ensure that our customers are still being served, and that our team's health and safety is top of mind. We appreciate your patience with orders processing, given this structure.
We are also in constant communication with our shipping carriers, and as of right now, all deliveries are being made as usual with no stoppages. We are also providing them and our team with proper space and distance for interactions, including plenty of signage that requests that all interactions be kept only to our office and warehouse's front entrance for pick-ups and drop offs. Online orders will continue to be fulfilled in a reasonable and timely basis, given new space and distance factors.
If you have any questions, our customer service team will be happy to help and can be reached at firstname.lastname@example.org.
We also want to thank you for your support. Coronavirus poses a real threat to independent businesses like ours.
Today, we are asking that you make a purchase from a company that inspires you—even if it is not from us. Now more than ever, these independent businesses need your support.
For all those who do purchase from us, thank you for trusting us and our products and tools to support you in this time as you find ways to maintain your strength. We take that trust and investment seriously, and with deep gratitude.
Additionally, we are currently making donations to Feeding America and Meals on Wheels with every tee and tank purchase. $20 of every purchase goes towards both organizations. For full transparency around our efforts and our community fund, click here to read.
Please stay strong, safe and sound,
Team Society Nine